How It Works

How Apex Delivered Works

1. Join the Membership

Access comes first. Groceries come second.

Apex Delivered is a membership-based service, not a pay-per-delivery app.
You choose a plan that fits your household, and we handle delivery as part of the service.

What membership unlocks:

          Scheduled delivery windows

  • No delivery fees

  • Priority access to inventory

  • Concierge-level service (VIP tiers)

2. Shop Curated Groceries

High-quality essentials, without the overwhelm.

Browse a curated grocery selection designed for reliability, freshness, and consistency.
You can:

  • Shop directly in the app or website

  • Reorder your usual items instantly

  • Build weekly or biweekly carts

We focus on items that travel well, substitute cleanly, and arrive as expected.

3. Set Preferences Once

Substitutions handled your way.

Tell us how you want substitutions handled:

  • Best match (recommended)

  • Same brand only

  • Same item, different size

  • No substitutions

Add delivery notes, dietary preferences, and household instructions once.
We follow them every time.

VIP+ members can choose hands-off substitutions for a fully concierge experience.

4. Choose a Delivery Window

Predictable delivery, no surprises.

Select delivery windows that match your routine:

  • Morning, afternoon, or evening

  • Weekly or on-demand (based on plan)

  • Priority windows for VIP members

We don’t overbook.
If a window is available, we honor it.

5. We Shop & Deliver

Handled end-to-end by trained drivers.

Your order is:

  • Picked with care

  • Checked for quality

  • Substituted according to your rules

  • Delivered on time

White-glove delivery options are available for qualifying plans.

6. Groceries Arrive — Done

No chasing. No follow-ups. No guesswork.

You receive:

  • On-time delivery

  • Clean substitutions

  • Clear communication only when needed

Groceries show up the way you expect, so you don’t have to think about them again.